SABOR FRAPPÉ
50+ locations · Puerto Rico
- El Socio
- Páginas Web
The team stopped answering DMs at 11 pm, and the brand stayed consistent across every location.
24/7
DMs answered
< 20s
Response time
70+
Flavors in catalog
Automating and invoicing, out of Puerto Rico. Agents that answer, reconcile, and bring in customers, so you can get back to what you love.
El Socio · Wupli
online
// TRY IT · TYPE AND SEND
Time per response
No gaps in coverage
Hours/week your team gets back
End-to-end encrypted data
* Metrics marked * are provisional averages still in validation with the current cohort.
We don't sell software. We give back time, clarity, and customers.
Your team rests.
Wupli answers the 11 pm DMs so your team doesn't have to.
No unread DMs.
Every conversation turns into a qualified sale, not a missed message.
Numbers, plain.
The day's books hit your WhatsApp before your first coffee.
The business that runs itself. Start with one or run them together: they're built to talk to each other, the same way they'll talk to your business. Bank-grade cybersecurity included across all of them.
Sounds like you, sells like you, works for you.
An AI agent that answers DMs, comments and WhatsApp 24/7. Learns your tone and your catalog, qualifies leads, and hands off to a human when it should.
Inbox · Today
47 replied
Every lead in its place. None in limbo.
A simple CRM built for small businesses here, not a stripped-down enterprise tool. A staged pipeline, every lead with its value, where it came from, and what's next. It connects to El Socio, so what comes in over WhatsApp or Instagram lands in your pipeline without anyone copying it by hand. And because it's Wupli, you just ask it: “what's pending this week?”, and it answers with your real numbers.
// EL CRM · PIPELINE
UP TO DATENew
Panadería La Esquina
$1,200
Barbería El Punto
$700
IGContacted
Taller Ramírez
$2,100
WhatsAppProposal
Café del Pueblo
$3,500
Won
Colmado Doña Fela
$950
Repostería Mía
$1,650
closed// JUST ASK
“What's pending this week?”
3 proposals to follow up and 1 meeting Thursday. Reminders are set.
Book, remind, confirm. No more no-shows.
Automatic bookings for barbershops, salons, clinics and services. Automated reminders that kill no-shows. The appointment book that never gets lost.
// TODAY · THU JUN 24
● 7 APPOINTMENTS// REMINDER SENT
Hi Jose, reminder: your cut tomorrow at 10:30. Reply YES to confirm.
Load fast, look brutal, bring customers.
Custom sites and stores, mobile-first, with local SEO for Puerto Rico. Integrated with El Socio and El CRM. Hosting, security and maintenance included.

Clear rules so AI works without leaving your business exposed.
We design your team's AI usage policy: who can use which tool, with which data, and what never leaves the building. So everyone knows the rules and you sleep easy.
Documento
AI POLICY · WUPLI
v1.2 · ACTIVE
LEGAL · REVIEWED
WHO
Sales, support and ops, under SSO.
WHAT
Writing assistants, summarization, replies. Never production code.
DATA
No client PII without redaction. No health or legal.
AUDIT
Monthly review. Encrypted logs, 12-month retention.
From employees to super-employees. From company to super-company.
Custom training for your staff, not a canned course. We start from what your people already do and the tools they already use, and integrate augmented intelligence right there: AI as a colleague, not a black box. The result: super-employees who solve faster and with better judgment, and a company that runs in a higher gear.
Programa
PROGRAM · EL PROFE
CUSTOM · YOUR TEAM · YOUR TOOLS
Diagnosis: how your team works today
ON-SITEAI inside the tools they already use
HANDS-ONSensitive data and usage policy
WORKSHOPReal cases from your operation
HANDS-ONAutomating the repetitive
HANDS-ONReinforcement and follow-up with your team
ON-SITETEAM ADOPTION
9 / 12
Measured in your operation, not on a test
You imagine it, Wupli makes it real.
Need something that doesn't come in a box? We build custom solutions: your own CRM, dashboards that centralize everything, integration across your platforms and tools, and AI embedded where it actually moves the needle. You bring the challenge; we bring the architecture, the code, and the security.
// CUSTOM-BUILT SOLUTION
PROJECT
Central platform · custom-built
DESIGN → DELIVERY
Custom CRM
DONECustomers, stages, follow-up
Central dashboard
DONEYour whole business on one screen
Integrations
CONNECTEDQuickBooks · ATH · POS · WhatsApp
Embedded AI
LIVEWhere it actually moves the needle
// DELIVERY
You imagine it. We build it, secure it, and maintain it.
Pick one, we get back in under 24 hours with a concrete plan for your business.
Puerto Rico businesses that changed how they reply, book, and sell, without a single new hire.
SABOR FRAPPÉ
50+ locations · Puerto Rico
The team stopped answering DMs at 11 pm, and the brand stayed consistent across every location.
24/7
DMs answered
< 20s
Response time
70+
Flavors in catalog
TERRASTONE
Building materials · Puerto Rico
They started with Wupli when it was one freelancer and a laptop. Thirteen years later, they're still here. Trust isn't sold, it's earned one project at a time.
13
years as a client
2013
since, back when Wupli was a freelancer
* Metrics marked with * are in final validation with the client.
Four steps. No long contracts, no surprises, no jargon.
01
// CONVERSATIONA 30-min call to map your business, your channels, and the gaps where customers slip through.
02
// TRAININGWe feed it your catalog, your tone, and your rules. Takes less than a week.
03
// PILOTOne pilot week. You review every reply before it goes live.
04
// GROWSWupli goes live. We tune it monthly with the data from your day's books.
Wupli is a company, not a discounted GPT wrapper.
01
Every conversation, every dataset and every training pass goes through a bank-grade cybersecurity layer, signed, encrypted, audited. Your secrets don't leak. Your customers stay protected. Full stop.
Our security architecture was designed by an engineer with formal cybersecurity training. Not a template, not a plugin.
02
We're not a call center in another time zone. We work in your language, on your clock, with real local context. And what solves it for a business in Bayamón solves it just the same in Miami or Bogotá. Built in Puerto Rico, ready for LatAm and the US.

03
No 'LLM,' 'RAG,' or 'fine-tuning' in your meetings. We tell you what AI does, what it doesn't, and what it costs, before you sign.
04
Wupli always identifies itself. When a real human is needed, it escalates, on your terms. No tricks, no false sales.
A lot of people lump Wupli together with "ChatGPT with a local name." It isn't. Here are the five criteria where the difference shows up, and why a generic wrapper costs you more in the long run.
Security
Wupli
Active 24/7 enterprise layer: attack shield, end-to-end encryption, AI guardrails, audited logs.
Generic wrapper
Typically none, your data and your customers' data travel in the clear.
Language + PR context
Wupli
Real local Spanish, Boricua slang, understands ATH Móvil, sales tax, local hours.
Generic wrapper
Neutral or forced Spanish; doesn't get "el cuadre" or how a PR SMB actually charges.
Hand-off to a human
Wupli
Escalates to the owner when it should, explicit, traceable criteria.
Generic wrapper
Customer stays talking to the AI until they give up and walk away.
Honesty
Wupli
Always identifies as AI. No tricks, no misleading sales.
Generic wrapper
Pretends to be human, exposes you to complaints, lawsuits, brand damage.
Real support
Wupli
Team in San Juan, in your time zone, speaking your language.
Generic wrapper
Another bot, or tickets in English that take days.
Every conversation, every dataset and every automation runs behind an enterprise-grade security layer, the same category of protection trusted by banks, governments and Fortune 500 companies.
Active shield, 24/7
Attacks are stopped before they reach your data.
End-to-end encryption
In transit and at rest.
AI guardrails
Blocks data leaks, prompt injection and sensitive-data exposure.
Audited, encrypted logs
12-month traceability.
Your data doesn't train public models
Or get shared with third parties. Full stop.
Role-based access · SSO
Each person sees only what's theirs.
Continuous monitoring and patching
Without you lifting a finger.
A human decides anything involving money
The AI doesn't quote, charge or commit on its own. It hands off to your team.
100%
Enterprise-grade security infrastructure across every Wupli solution.
The company's are in progress. The founder's, the ones behind the architecture, are already in hand:
20+ years leading technology programs and projects.
SOC 2 Type II and ISO 27001 in progress. We'll share real status on our first call.
We start with what people ask for most: short guides for putting AI into the business without surprises. Future topics get published here.
See all resourcesA two-page downloadable for putting AI into your small business with a cool head, and leaving the convention with a written policy, not a promise.
By Wupli Team4 min read
Read the guideOur stickers are stuck on laptops, fridges, and counters across the island. If you spot us, ask for one.
A 30-minute call, no strings, no pressure. We tell you honestly whether Wupli is right for you or not.
Already know what you want?
Skip the demo. Start your onboarding and we begin building your solution today.
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