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// BUILT IN PUERTO RICO

AI built to solve your business.

Automating and invoicing, out of Puerto Rico. Agents that answer, reconcile, and bring in customers, so you can get back to what you love.

San JuanEnterprise-grade securityES · ENReplies in ≤ 20s
9:41

El Socio · Wupli

online

// TRY IT · TYPE AND SEND

// TRUSTED BY

Businesses already running with Wupli.

  • Sabor Frappé
  • TerraStone
  • Auto 1
  • PR Logistics
  • Able Sales
// THE ECOSYSTEM IN NUMBERS

What your business gets back, in plain numbers.

  • Time per response

  • No gaps in coverage

  • Hours/week your team gets back

  • End-to-end encrypted data

* Metrics marked * are provisional averages still in validation with the current cohort.

// WHAT WUPLI DOES

What your business gets back.

We don't sell software. We give back time, clarity, and customers.

  • // TIME

    Your team rests.

    Wupli answers the 11 pm DMs so your team doesn't have to.

  • // SALES

    No unread DMs.

    Every conversation turns into a qualified sale, not a missed message.

  • // CLARITY

    Numbers, plain.

    The day's books hit your WhatsApp before your first coffee.

// PRODUCTS

Solutions that talk to each other.

The business that runs itself. Start with one or run them together: they're built to talk to each other, the same way they'll talk to your business. Bank-grade cybersecurity included across all of them.

// EL SOCIO

El Socio

Sounds like you, sells like you, works for you.

An AI agent that answers DMs, comments and WhatsApp 24/7. Learns your tone and your catalog, qualifies leads, and hands off to a human when it should.

  • IG · FB · WhatsApp · TikTok · Telegram · Web Chat
  • Bilingual ES · EN, learns your slang
  • Hand-off to human in one click

Inbox · Today

47 replied

WhatsAppIGFBTikTokTelegramWeb
Do you have gluten-free pastries?
Hey! Yes, we make them on Fridays.
Want me to reserve some for this Friday?
// EL CRM

El CRM

Every lead in its place. None in limbo.

A simple CRM built for small businesses here, not a stripped-down enterprise tool. A staged pipeline, every lead with its value, where it came from, and what's next. It connects to El Socio, so what comes in over WhatsApp or Instagram lands in your pipeline without anyone copying it by hand. And because it's Wupli, you just ask it: “what's pending this week?”, and it answers with your real numbers.

  • A staged pipeline, new to won, at a glance
  • Leads from El Socio land on their own, with source and history
  • Ask the AI about your pipeline: real data, not smoke

// EL CRM · PIPELINE

UP TO DATE

New

Panadería La Esquina

$1,200

Barbería El Punto

$700

IG

Contacted

Taller Ramírez

$2,100

WhatsApp

Proposal

Café del Pueblo

$3,500

Won

Colmado Doña Fela

$950

Repostería Mía

$1,650

closed

// JUST ASK

“What's pending this week?”
3 proposals to follow up and 1 meeting Thursday. Reminders are set.

// LA AGENDA

La Agenda

Book, remind, confirm. No more no-shows.

Automatic bookings for barbershops, salons, clinics and services. Automated reminders that kill no-shows. The appointment book that never gets lost.

  • 24/7 bookings from IG · FB · WhatsApp
  • Automated pre-appointment reminders
  • One-tap confirmations

// TODAY · THU JUN 24

● 7 APPOINTMENTS
  • 9:00Maria L.CONFIRMED
  • 10:30Jose R.REMINDED
  • 12:00·OPEN
  • 2:00Carlos M.CONFIRMED
  • 3:30Sofia P.NEW

// REMINDER SENT

Hi Jose, reminder: your cut tomorrow at 10:30. Reply YES to confirm.

// WEBSITES

Páginas Web

Load fast, look brutal, bring customers.

Custom sites and stores, mobile-first, with local SEO for Puerto Rico. Integrated with El Socio and El CRM. Hosting, security and maintenance included.

  • Local SEO for PR · LatAm
  • Mobile-first, AA accessible
  • Hosting, protection and maintenance
saborfrappe.com
saborfrappe.com · sitio construido por Wupli
© Sabor Frappé · 2026Powered by Wupli
// AI POLICY

Política de IA

Clear rules so AI works without leaving your business exposed.

We design your team's AI usage policy: who can use which tool, with which data, and what never leaves the building. So everyone knows the rules and you sleep easy.

  • Roles and permissions per team
  • Sensitive data · what's in, what's out
  • Continuous audits and updates

Documento

AI POLICY · WUPLI

v1.2 · ACTIVE

LEGAL · REVIEWED

  1. 01

    WHO

    Sales, support and ops, under SSO.

  2. 02

    WHAT

    Writing assistants, summarization, replies. Never production code.

  3. 03

    DATA

    No client PII without redaction. No health or legal.

  4. 04

    AUDIT

    Monthly review. Encrypted logs, 12-month retention.

FIRMA · WUPLI LEGALENCRIPTADO · AUDITADO
// EL PROFE

El Profe

From employees to super-employees. From company to super-company.

Custom training for your staff, not a canned course. We start from what your people already do and the tools they already use, and integrate augmented intelligence right there: AI as a colleague, not a black box. The result: super-employees who solve faster and with better judgment, and a company that runs in a higher gear.

  • Designed around your operation and the tools you already use
  • Hands-on with real cases from your business, not generic examples
  • Your team leaves knowing what to ask AI for, what to verify, and what never to hand over

Programa

PROGRAM · EL PROFE

CUSTOM · YOUR TEAM · YOUR TOOLS

  1. 01

    Diagnosis: how your team works today

    ON-SITE
  2. 02

    AI inside the tools they already use

    HANDS-ON
  3. 03

    Sensitive data and usage policy

    WORKSHOP
  4. 04

    Real cases from your operation

    HANDS-ON
  5. 05

    Automating the repetitive

    HANDS-ON
  6. 06

    Reinforcement and follow-up with your team

    ON-SITE

TEAM ADOPTION

9 / 12

Measured in your operation, not on a test

// A LA MEDIDA

A la Medida

You imagine it, Wupli makes it real.

Need something that doesn't come in a box? We build custom solutions: your own CRM, dashboards that centralize everything, integration across your platforms and tools, and AI embedded where it actually moves the needle. You bring the challenge; we bring the architecture, the code, and the security.

  • Custom CRM and dashboards
  • We integrate your platforms and tools
  • AI embedded in your own flow, security included

// CUSTOM-BUILT SOLUTION

PROJECT

Central platform · custom-built

DESIGN → DELIVERY

  1. Custom CRM

    DONE

    Customers, stages, follow-up

  2. Central dashboard

    DONE

    Your whole business on one screen

  3. Integrations

    CONNECTED

    QuickBooks · ATH · POS · WhatsApp

  4. Embedded AI

    LIVE

    Where it actually moves the needle

// DELIVERY

You imagine it. We build it, secure it, and maintain it.

// THE NEXT STEP

Where do you want to start?

Pick one, we get back in under 24 hours with a concrete plan for your business.

// REAL CASES

Results, not promises.

Puerto Rico businesses that changed how they reply, book, and sell, without a single new hire.

  • SABOR FRAPPÉ

    50+ locations · Puerto Rico

    • El Socio
    • Páginas Web

    The team stopped answering DMs at 11 pm, and the brand stayed consistent across every location.

    • 24/7

      DMs answered

    • < 20s

      Response time

    • 70+

      Flavors in catalog

  • TERRASTONE

    Building materials · Puerto Rico

    They started with Wupli when it was one freelancer and a laptop. Thirteen years later, they're still here. Trust isn't sold, it's earned one project at a time.

    • 13

      years as a client

    • 2013

      since, back when Wupli was a freelancer

* Metrics marked with * are in final validation with the client.

// HOW IT WORKS

From the first conversation to a business that runs itself.

Four steps. No long contracts, no surprises, no jargon.

  1. 01

    // CONVERSATION

    We get you.

    A 30-min call to map your business, your channels, and the gaps where customers slip through.

  2. 02

    // TRAINING

    Learns your shop.

    We feed it your catalog, your tone, and your rules. Takes less than a week.

  3. 03

    // PILOT

    You approve everything.

    One pilot week. You review every reply before it goes live.

  4. 04

    // GROWS

    Lives 24/7.

    Wupli goes live. We tune it monthly with the data from your day's books.

// WHY WUPLI

Four commitments you won't get from a generic vendor.

Wupli is a company, not a discounted GPT wrapper.

  • // ENTERPRISE SECURITY

    01

    Your data, protected like a bank's.

    Every conversation, every dataset and every training pass goes through a bank-grade cybersecurity layer, signed, encrypted, audited. Your secrets don't leak. Your customers stay protected. Full stop.

    Our security architecture was designed by an engineer with formal cybersecurity training. Not a template, not a plugin.

  • // FROM PR TO THE WORLD

    02

    Built in Puerto Rico, made for the world.

    We're not a call center in another time zone. We work in your language, on your clock, with real local context. And what solves it for a business in Bayamón solves it just the same in Miami or Bogotá. Built in Puerto Rico, ready for LatAm and the US.

    Wupli sticker: Built to grow
  • // NO JARGON

    03

    We talk like you do.

    No 'LLM,' 'RAG,' or 'fine-tuning' in your meetings. We tell you what AI does, what it doesn't, and what it costs, before you sign.

  • // HONEST ABOUT AI

    04

    We never pretend to be human.

    Wupli always identifies itself. When a real human is needed, it escalates, on your terms. No tricks, no false sales.

// COMPARISON

Wupli vs. a generic GPT wrapper.

A lot of people lump Wupli together with "ChatGPT with a local name." It isn't. Here are the five criteria where the difference shows up, and why a generic wrapper costs you more in the long run.

  • Security

    Wupli

    Active 24/7 enterprise layer: attack shield, end-to-end encryption, AI guardrails, audited logs.

    Generic wrapper

    Typically none, your data and your customers' data travel in the clear.

  • Language + PR context

    Wupli

    Real local Spanish, Boricua slang, understands ATH Móvil, sales tax, local hours.

    Generic wrapper

    Neutral or forced Spanish; doesn't get "el cuadre" or how a PR SMB actually charges.

  • Hand-off to a human

    Wupli

    Escalates to the owner when it should, explicit, traceable criteria.

    Generic wrapper

    Customer stays talking to the AI until they give up and walk away.

  • Honesty

    Wupli

    Always identifies as AI. No tricks, no misleading sales.

    Generic wrapper

    Pretends to be human, exposes you to complaints, lawsuits, brand damage.

  • Real support

    Wupli

    Team in San Juan, in your time zone, speaking your language.

    Generic wrapper

    Another bot, or tickets in English that take days.

// SECURITY

Your business, locked down like a bank.

Every conversation, every dataset and every automation runs behind an enterprise-grade security layer, the same category of protection trusted by banks, governments and Fortune 500 companies.

// WHAT YOU GET · WITHOUT HAVING TO UNDERSTAND THE TECHNICAL SIDE
  • Active shield, 24/7

    Attacks are stopped before they reach your data.

  • End-to-end encryption

    In transit and at rest.

  • AI guardrails

    Blocks data leaks, prompt injection and sensitive-data exposure.

  • Audited, encrypted logs

    12-month traceability.

  • Your data doesn't train public models

    Or get shared with third parties. Full stop.

  • Role-based access · SSO

    Each person sees only what's theirs.

  • Continuous monitoring and patching

    Without you lifting a finger.

  • A human decides anything involving money

    The AI doesn't quote, charge or commit on its own. It hands off to your team.

// COVERAGE

100%

Enterprise-grade security infrastructure across every Wupli solution.

// CERTIFICATIONS

The company's are in progress. The founder's, the ones behind the architecture, are already in hand:

  • AI Certified · University of California, Berkeley
  • Cybersecurity Nanodegree · Champlain College
  • PMP® · Project Management Institute
  • Certified ScrumMaster® (CSM)
  • Six Sigma Green Belt (SSGB)
  • Stepping Up to Management · Harvard Business School

20+ years leading technology programs and projects.

SOC 2 Type II and ISO 27001 in progress. We'll share real status on our first call.

// INDUSTRIES

Where there's a conversation, there's Wupli.

We work in these five today, but Wupli fits any business that talks to customers, books appointments, or moves money. Yours fits too.

  • // AUTOMOTIVE

    Dealers and service shops.

    Test drives, quotes, shop status and service appointments, without losing the lead in a DM.

  • // EDUCATION

    Schools and academies.

    Admissions, enrollment, reminders and parent communication, bilingual and secure.

  • // FOOD FRANCHISES

    One brand, many locations.

    Bookings, orders and promotions consistent across locations, with each market's voice intact.

  • // RETAIL

    Stores and e-commerce.

    Stock, sizes, deliveries and reorders: more sales on WhatsApp and Instagram, fewer ignored customers.

  • // HEALTHCARE

    Clinics and providers.

    Appointments, reminders and triage, with privacy compliance and careful handling of sensitive information.

  • // YOURS

    Don't see your industry?

    If your business has customers, Wupli fits. Tell us what you do and we'll honestly say whether we're your thing.

    Let's talk
// RESOURCES

Short reads, cleaner decisions.

We start with what people ask for most: short guides for putting AI into the business without surprises. Future topics get published here.

See all resources
// THE BRAND, OUT THERE

Our stickers are stuck on laptops, fridges, and counters across the island. If you spot us, ask for one.

Wupli sticker: El coquí que factura
Wupli sticker: Hoy se hace billete
Wupli sticker: Aquí se trabaja duro
Wupli sticker: Hasta la piragua tiene sistema
Wupli sticker: Vende. Cobra. Repite.
// LET'S TALK

We get back to you in under 24 hours.

A 30-minute call, no strings, no pressure. We tell you honestly whether Wupli is right for you or not.

// FAST TRACK

Already know what you want?

Skip the demo. Start your onboarding and we begin building your solution today.

Start onboarding
// SAN JUAN
Wupli LLC116 Calle Manuel Domenech #851, San Juan, PR 00918
// FOLLOW US

Tell us about your business.

We reply in your language, in under 24 hours.

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